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Website Maintenance Services for WordPress Sites

Is Your Website Exceeding Customer's Expectations?

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Your Website Performance is Key to Local Search Rankings

Your website optimization and performance is one of the biggest ranking factors on Google for local search.

Bright Local, 2020

We made it a priority to provide small business owners a better option for website management and maintenance services. For most small businesses, it shouldn’t cost thousands of dollars a month to have a website.

Now, any reputable local business can surge to the top of local search rankings with one of our WordPress website maintenance plans.

Your website can be an asset or a liability when working to convert leads to sales

A customer focused, fast, secure website with great content is one of the fastest ways for small businesses to grow.

Your competitors are spending money on expensive, pay per click ads that work less and less. With Google putting their focus on fast, mobile optimized website that deliver great content to their audiences — you have a huge chance to grab attention. But you need an optimized website.

Basically that means, by focusing on the small things, that your competitors are overlooking — you have a huge opportunity to stand out.

WordPress Maintenance Services Pricing

24/7 WordPress Website Maintenance Packages

Maintain

Basic WP Maintenance and Monitoring
$ 97
Month
  • Weekly report
  • Weekly update
  • Emergency support
  • Backups (1x daily)
  • Google analytics integration
  • Monthly performance tips

Maintain & Protect

WP Maintenance, Protect and Update
$ 197
Month
  • Features from maintain +
  • Unlimited 24/7 updates
  • Security optimization
  • Backups (2x daily)
  • iThemes Security Pro premium plugin
  • Monthly optimization tips

Perform Pro

WP Maintenance, Protection, Updates & Performance
$ 247
Month
  • Features from maintain & perform +
  • Priority support
  • Speed and performance optimization
  • Backups (4x daily)
  • Mobile and tablet ready
  • WP Rocket and Smush Pro plugins
Popular

Frequently Asked Questions

Most frequent questions and answers about WordPress Maintenance Plans.

Google is building a mobile first search index. 

That means, your local rankings on Google and other search engines depend on the mobile version of your site.

Most of our clients opt for the Performance Pro plan. That gets you the most bang for your buck, including:

  • Unlimited 24/7 website updates
  • Priority support
  • Mobile responsive website readiness check – includes making necessary changes to your existing content
  • Free Premium Plugins
  • Fully secure website
  • Much more!

 

Mobile optimization is super important in Google’s new mobile first index. 

Google tells us that the ideal load time is under 2.0s. 

Studies show that after that, the bounce rate (rate at which users leave your website before going onto a second page) increases.

Now, it’s easier than ever to have a fast, customer friendly mobile website with our Performance Pro plan.

We measure results based on how successful you are. We have a whole team devoted to customer success and helping you get started is a huge part of that.

If you’re getting started with care plans for your website(s), we’ll send you a series of introductory emails.

They detail how to effectively ask for edits, the best screen capture tools, our progress with things like plugin updates and speed optimization and other ways to get the most value out of your plan.

And, you can book an onboarding call if you need any additional help.

All of our WordPress Maintenance plans are billed month to month.

You can cancel at any time by cancelling your subscription online. Or, contacting us at info@pillardigitalmarketing.com

We can help you migrate your existing website to WordPress, or build you one.

In our opinion, WordPress is by far the best CMS (Content Management System) on the web. Our monthly maintenance plans are only for WordPress websites. 

With that said, not all businesses need a WordPress site. We do work with clients to manage landing pages, or single page websites. 

If you have a website other than WordPress, or are interested in website development or content creation, please book a call.

Yes. We do offer website development and design services.

Before designing a new website, we typically require you are able to provide documentation of your business processes and workflows. 

Knowing your processes, particularly the customer acquisition cycle, or sales cycle, is key to a successful website.

Your website, for most businesses, should be more than an online brochure. The processes help us to build a design that delivers the ultimate customer experience. 

And, guides them through your sales cycle seamlessly. You want to have all the info they need, where they need it. 

Plus, let them know exactly what to expect.

If you need help documenting your processes, and/or developing your website, services are available at an hourly rate of $150/hr.

Joe and Mark have a combined 20+ years of experience working with a variety of businesses. We use cutting edge technology, and fundamental business concepts to make sure we’re only building you a website that helps you succeed.

We don’t want to take your money, if it’s not going to help you. If you’re not ready for a big website, we can keep it simple to start. 

Basic starter WordPress website $997

We can design and develop your WordPress website built around your business processes. 

Basic, 5 page WordPress website with a homepage, contact page, about page, product/service page, and FAQ page starts at $997. Does not include content creation (writing the text or making other graphics/media).

The cost to build your website can vary. The number of pages, complexity of design requests and whether we use a theme or custom design all factor into cost.

WordPress website development, design and content creation is typically billed at $150/hr.

Book a call to tell us more about your project.

We use developer tools such as Pingdom and GT Metrix to find bottlenecks in your site – then we fix them! Our goal is to get your page load time under 2.0s.

If part of your website is preventing you from meeting the 2.0s load time, we’ll provide recommendations to improve.

We run manual updates. We run initial WordPress Core updates, theme updates and plugin updates for you. We test your site to ensure that everything remains compatible. Our preferred update method is to alway update on staging for testing before pushing to live.

Security tasks will vary from site to site. Typically, we run scans to ensure that the site is clean, we also harden your WordPress install to ensure that attacks are prevented. We also install iThemes Security Pro and configure this plugin for your setup. Website security is then monitored ongoing for you. 

For WP Maintain & Protect and Performance Pro  plans we’ll install and configure the following security/speed related plugins:

  • iThemes Security
  • WP Rocket
  • WPMUDEV – WP Smush Image Optimization
  • Video User Manuals

 

Each website that we onboard is reviewed for compatibility with these plugins – not all websites are suitable for all plugins and this is assessed on a site by site basis

We have a team of WP developers that are fully remote, working 24/7 to ensure your success. 

  • All support is 100% email or form based.
  • We provide you simple, easy to use forms to make it easy when sending us your tickets.
  • Within 2 – 6 hours, your client will receive a human confirmation that the team is working on their request.
  • Our usual ticket turn around time is 24/48 hours per request.
  • If the client has multiple (unrelated) support requests, they should submit a new ticket for each to get the fastest support.

Unlimited edits do include edits to content on any page, changing banners, headers or footers, changing plugin settings, CSS adjustments, blog content or context edits, adding a new landing page, formatting landing pages, changing images or text, adding coupon codes or updating shopping carts. Unlimited truly does mean unlimited too! 

Unlimited edits do not include custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress, creation of content or building out a new website or subdomain.

EDIT EXAMPLE 1

Included: You want us to upload blog content that you created with attached images that have been sent and format for WordPress with instructions

Not included: You want us to create a blog post, find images and upload to WordPress with no instruction for formatting

EDIT EXAMPLE 2

Included: You want us to add a new product to your WooCommerce store (for which you’ve provided all needed content).

Not included: You want us to create a custom checkout process for your WooCommerce store.

EDIT EXAMPLE 3

Included: You want us to install and set up a plugin to use it’s built-in functionality.

Not included: You want us to create new functionality that doesn’t exist in a plugin. (This would require custom development which may be available at an hourly development rate.)

EDIT EXAMPLE 4

Included: You want us to take the text that you emailed to us and use it to replace the current content on your About page.

Not included: You want us to write content for or design your About page.

We’d be happy to help you with custom development as well. That kind of project is fully covered by our hourly work or a retainer plan.

Not necessarily. For almost all of our services, we won’t work with any of your competitors. 

The WP maintenance packages are the one exception. The WP maintenance plans do not provide the customer with any marketing consulting services concerning strategy, offers or business processes. 

These plans just get your website “Google ready”. We believe all businesses deserve access to a reliable, trusted partner to help maintain their website. 

It’s kind of like with a mechanic. They don’t have a conflict if they are working with two contractors that compete against each other. All they are doing is fixing the vehicle, that let’s you do the job. 

But, they’re not providing any services to advise you on doing your actual job. 

The same with us. Any small business can partner with us for WP maintenance. 

However, we won’t e able to provide any consulting, design or content creation services if we have a conflict of interest. 

That is to protect you, and our existing clients. If you are interested in consulting or other marketing advisory services, we will let you know if we’re prohibited from working with you for any reason.

Have some Questions About Your Website?

Book a Marketing Inspection Meeting and Speak With Us Online Before You Sign Up

Cartoon doodle of chess pieces near computer, indicating online marketing strategy

We highly recommend you book a marketing inspection call to speak with us before signing up for a WordPress Maintenance package.

It’s important that we understand your business needs. Then, we can tell you whether our expectations are aligned, and we think it’ll be a good fit to work together. In most cases, it is.